As a CDMO, placing the focus on customer relationships and ensuring access, transparency, and alignment are essential to success. But before the partnership begins, the evaluation of potential CDMO partners shouldinclude key questions that can highlight whether that CDMO will value the customer experience, such as:
What can you do to support the full scope of my business?
Who’s going to put me in touch with the right people?
How involved is your senior management team in strategic discussions?
What to Look for When Choosing the Right CDMO
At TriRx, our focus has always been on making customers feel that our sites are their sites and that our people are their people. Learn more about the importance of strong customer relationships and how nimble CDMOs keep their eyes on the customer experience in the face of ever-changing customer needs.